TLC Network Managed Services
Our total care package allows you to focus on of your business, not the technology its runs on. Coolcat Inc's advanced management team monitors and manages your entire network, we provide LIVE unlimited HELP DESK support, NOC Services for a FLAT fee complimented with on site escalation.
Comprehensive flat fee services:
Proactive Monitoring
Alerting & Viewing
We manage & monitor servers, workstations & networks 24x7, spot problems and fix them.
Single dashboard. Instant alerts by email or SMS so you know we are fixing problems.
Help Desk Support
Patch Management
Your own dedicated Help Desk. Staffed by Microsoft Certified Support technicians here in North America.
We scan & remediate missing security patches (Microsoft & non-Microsoft) on servers & workstations.
Proactive Maintenance
Integration
done during off hours and reported.
Quick & easy integration with any applications or devices.
Reporting
Asset Tracking & Inventory
daily, weekly & monthly reports.
Hardware & software reports.
Off Site Back up
Managed Antivirus
According to FEMA in a disaster, 40% of small businesses who cant recover their critical data, FAIL.
reports & automatically fix threats.
Give us a call for more information.
904.687.1245 ext 5
